I haven’t received my paper and the deadline is past, what should I do?

In some rare cases, we will exceed the deadline to submit your paper due to reasons such as you entered a wrong email address or your email is configured in a way that emails you get from us are sent to SPAM filter. It is also possible that we sent you a message asking for further guidance or clarification with your paper and you didn’t reply. In such scenarios, contact us immediately through our live-chat, email or a message on your order page.

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