Unit 7 Discussion CM310 Understanding Conflict

Unit 7 Discussion CM310 Understanding Conflict

The systems theory focuses mainly on specific roles and responsibilities that each person has within an institution or an environment. By analyzing conflict through this theory, it tends to focus beyond the goals and objectives of people. Instead, the theory directs most attention to how people communicate as a part of an entire organization.  Effective communication is one of the most critical and reliable factors affecting the ability of people to solve conflicts in any specific situation. The system theory, therefore, ensure teams members communicate more effectively to solve any conflict; it would take and require them to look so narrowly as an issue to expand their understanding and views to the entire and involved situation (Bales, 2017). As a result, this theory tends to provide a holistic viewpoint in consideration of interpersonal communication. For example, while growing up, the effectiveness of solving a specific conflict was affected mainly by the communication process and contributions from my friends. The primary focus was on combining efforts and ideas from each person in an effective way to achieve positive conflict management outcomes. 

A micro-event conflict pattern involves a cluster of different behaviors that have been organized into episodes or events that are structurally repetitive (Williams et al., 2012). The Eye to Eye case study presents a micro event pattern of conflict. The conflict between Monica and Enrique provides some basic information and micro-events that influence the general understanding of what the main issue is and the specific cause. Monica also relates her situation with those of her parents, which in most cases resulted in her mother doing what Monica’s father wanted. This case, therefore, presents specific repetitive loops related to observable interpersonal behaviors, which can be related and considered as an example of a micro event conflict pattern.         

References

Bales, R. F. (2017). Social interaction systems: Theory and measurement. Routledge.

Williams, N. E., Ghimire, D. J., Axinn, W. G., Jennings, E. A., & Pradhan, M. S. (2012). A micro-level event-centered approach to investigating armed conflict and population responses. Demography, 49(4), 1521-1546.