Formal and informal reporting methods are implemented to communicate information to the proper personnel. A formal report is generated in accordance with policies and procedures that apply to the standards of commercial insurance payers, state laws, and accreditation committees. That needs to be followed up with a full investigation. Informal reporting is compared to information that is communication and is not followed up with a completion of reporting of official documentation.
An example of a formal reporting is a patient incident report. I work in home health and our quality manager, along with our clinical supervisors take these report seriously. I recently read an incident report on a patient that when they started on our services started with stage 2 wound but the report indicated that the patient’s wounds were now at a stage 4. The proper channels were taking by our leadership team and disciplinary actions were taken.
An informal reporting example is our stand up meetings that we have. At our stand ups our office manager leads with the quality manager and each team discuss problems and/or difficult cases. Our teams in the meetings are Intake, Care Team Coordinators, Authorizations, and our Quality Assurance nurses auditing our patient’s charts. We discuss several issues; billing on hold, staffing delays, complicated referrals, issues with clinician, ect. The only follow that is done on our stand ups is an informal email from the office manager just going over the minutes of the meeting.
Response
A formal report is an official file that includes comprehensive information and survey outcomes needed to create appropriate cooperation between employees and higher officials. In the medical field, a formal report can be used to disseminate details within a broader group and a wide range of other institutions. Informal reporting involves spreading brief info within an institution using mailing and conversational interaction techniques.
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