Frank and Reno keep hurl accusations back and forth. This metaphor means that both parties believe that they are right and the other person is wrong. This metaphor represents a negative situation in conflict whereby two conflicting parties accuse the other of refusing to compromise over a situation. Both parties blame each other for their behavior due to differences in their work style (Lahana et al., 2017). Frank feels that Reno refuses to show respect by refusing to do what he is told. He expresses how Frank refused to participate in the staff meeting after being asked to and choosing to go home. He also describes Reno as a loose cannon in that he argues with everything he is told to do in the office. Reno also argues that he feels disrespected by how Frank supervises him in his work as though he has no experience. Reno says that Frank pushes him around into the office by telling him how to handle cases or pick up phone calls, which makes him feel that Frank does not see him as a qualified professional or idiot.
Reno is an individual that prefers to approach conflict head-on instead of avoiding the situation. Reno states that he would prefer Frank to approach him and explain whatever problem he has with him. Frank, on the other hand, prefers to avoid situations that bring about conflict. As a result, many issues go unsolved as he does not take time to address them. Frank decides to avoid putting himself in a compromising situation that will lead to arguments. The difference in both parties comes about due to differences in the personal background (Rao, 2017). Frank says he has been taught that problems always work themselves out over time. Reno expresses that his background has taught him that problems are meant to be dealt with head-on to create relief and understanding.
References
Lahana, E., Tsaras, K., Kalaitzidou, A., Galanis, P., Kaitelidou, D., & Sarafis, P. (2017). Conflicts management in public sector nursing. International Journal of Healthcare Management, 12(1), 33-39. https://doi.org/10.1080/20479700.2017.1353787
Rao, M. (2017). Tools and techniques to resolve organizational conflicts amicably. Industrial and Commercial Training, 49(2), 93-97. https://doi.org/10.1108/ict-05-2016-0030
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