Discussion
Metamessages are the underlying content of a message. We have examined them and the linguistic terms in the lecture. What implications do metamessages have on trust in a relationship? What are their implications during a conflict and resolution of that conflict?
The way people speak with one another is a vital means of developing trust. Communications, together with specific attitudes and behaviors, serve as a channel for developing trust in relationships. What people communicate, how they convey it, and how they respond to what others communicate can either develop or undermine trust. That is why it is critical to improve overall interpersonal communication abilities. Metamessages have a significant effect on the communication mechanism. They are the basic settings of a particular statement and are fundamental to comprehend its essence. Recognizing the metamessages reduces the possibility of failures by removing the obstacle of miscommunication. However, if misread, metamessages are a bigger source of misinterpretation (Webb, n.d.). If a supervisor or corporate leader encourages and demonstrates metacommunication, it is a fantastic way to enhance the firm’s relations with employees, increasing productivity and saving time.
Attempting to understand the inferred and implied during a dispute helps disperse the façade of the conventional statement, which isn’t that essential and isn’t the center of the statement. As a consequence, it aids in the development of stronger alternatives (Webb, n.d.). For example, recognizing that a poem is a satire rather than the poet’s true emotions will aid in grasping the poem’s major point. Few salespeople understand that whenever the objective is to communicate and persuade a customer, the three aspects – phrases, body expression, and tone of speech – must be in synch and convey identical ideas and feelings. If that fails, the speaker does not appear credible. Thus, by the client understanding the use of metamessages can help determine the trustworthiness of an individual. The ideas of meta-messages, like most other concepts that underpin achievement, are simple to grasp. Nevertheless, effectively executing them can be difficult at times.
We have discussed interests and goals and how they are not easily, nor clearly, identified at the beginning of a conflict. Does it really matter if the other party is upfront about their interests? Is this a trust issue? Does it depend on the conflict?
In a conflict scenario, objectives are wishes or aims that individual want to accomplish (Maiese, 2020). At the beginning of a conflict, it is important that the other party is upfront about their interests. The other party should know the interests at the beginning of the conflict since it enables them to comprehend their goals at the end of the conflict. The other reason as to why the other party should know their interests is that beginning of the conflict is that it helps to eliminate the power of disparity among the parties. Having definite goals and interests helps to negotiate the conflict impartially and fairly and can help address such inequalities. This can instill trust in less powerful parties. However, other parties comprehending their interests at the beginning of the conflict can make it too public there, creating a distrust issue. Parties who trust one another are more willing to interact and provide facts that could expose them to danger. Based on the degree of confidence from the beginning and how it is developed upon as the discussions progress, this could vary from expressing tiredness to disclosing secrets (Negotiation and mediation techniques for natural resource management, n.d.).
This may vary depending on the type of conflict. For example, in a conflict between a child and a mother, the parties may have to know their interests at the beginning of the conflict, which is different from a conflict between business parties. Participants in a disagreement should be accountable for their personal interests, the settlement of the disagreement, the remedy of the issue, and the repair of connections. Every disagreement, like every partnership, is unique. Some individuals may be in disagreement while also trusting each other. Some may not trust anyone and may not perceive this as a problem. In reality, trust is difficult to exist at the beginning of any dispute, particularly if it is severe, but it can be gradually and thoughtfully established upon by good negotiators and mediators.
References
Michelle Maiese. (2020, June 28). Interests, positions, needs, and values. Beyond Intractability. https://www.beyondintractability.org/essay/interests
Negotiation and mediation techniques for natural resource management. (n.d.). https://www.fao.org/3/a0032e/a0032e06.htm
Robert C. Webb. (n.d.). Psychology of the consumer and its development. Google Books. https://books.google.co.ke/books?id=JAzrBwAAQBAJ&pg=PA74&lpg=PA74&dq=importance+of+understanding+metamessages+in+relation+to+psychology&source=bl&ots=uYMA2_KsZw&sig=ACfU3U2sIzoKLBhi-5jKLkI2yVm1S4Q-3Q&hl=en&sa=X&ved=2ahUKEwi-ifiaiJP0AhX2QfEDHXdRD0UQ6AF6BAg0EAM#v=onepage&q=importance%20of%20understanding%20metamessages%20in%20relation%20to%20psychology&f=false
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