Power in Conflict
RICE stands for Resource Control, Interpersonal linkage, Communication linkage, Communication skills and Expertise. RICE makes up the individual power currencies that are used in communication and conflicts with other people. These power currencies help define and understand the type of power an individual holds in a particular context. Resource Control describes the power currency that controls other resources that other people want (Wang et al., 2016). Those in leadership roles mostly hold this position. The case study shows that Roland has resource control due to his position of leadership. Roland’s resource control is also determined by the fact that he has the authority to control Amanda’s working hours. Interpersonal Linkages are power currencies that depend on the type of networks, interpersonal linkages, or supporters an individual possesses (Wang et al., 2016). This type of currency is mostly gained through knowing people in authority. Kathy displays this type of currencies by establishing a position of authority by being Roland’s business partner.
Communication linkage describes the actions of an individual that help establish interpersonal relationships (Wang et al., 2016). Kathy makes use of this currency by the way she communicates with Amanda in the office. Amanda also notes that Kathy respects her ideas and does not raise her voice, unlike Rowland. The Expertise power linkage defines the skills, special talents, and knowledge useful for a task (Wang et al., 2016). Chris states that Amanda possesses the Expertise and knowledge in her job. He states that the business would lose half of its clients if Amanda were to quit. Power can influence the completion of tasks or getting outcomes. Many sources of power can either be free from conflict or enhanced by conflict (Vaux & Kirk, 2018). Conflict exists when the individuals involved possess some degree of power and can influence the outcomes of the particular conflict.
References
Vaux, J. S., & Kirk, W. M. (2018). Relationship conflict in construction management: Performance and productivity problem. Journal of Construction Engineering and Management, 144(6), 04018032. https://doi.org/10.1061/(ASCE)co.1943-7862.0001478
Wang, B., Childerhouse, P., Kang, Y., Huo, B., & Mathrani, S. (2016). Enablers of supply chain integration. Industrial Management & Data Systems, 116(4), 838-855. https://doi.org/10.1108/imds-09-2015-0403
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